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Introduction
SmartPet does not collect, transmit, or store your pets' health data on our own servers. By default, everything you enter — pet profiles, vaccinations, medications, and every other record — stays on your device only. Premium subscribers can optionally enable cloud backup, which securely syncs this data to their own private iCloud account via Apple's CloudKit. This policy explains what limited data we do collect and why.
1. Medical Disclaimer
Not veterinary advice. SmartPet is a personal record-keeping and reminder tool only. It does not provide veterinary, medical, or professional advice, diagnosis, or treatment, and nothing in the app should be interpreted as such.
Always consult a veterinarian. Always seek the advice of a licensed veterinarian with any questions you may have regarding your pet's health or a medical condition. Never disregard professional veterinary advice or delay seeking it because of information you tracked or read in this app.
Emergencies. If your pet is experiencing a medical emergency, contact a veterinarian or emergency animal hospital immediately. Do not rely on SmartPet, including its reminders or notifications, in an emergency situation.
Accuracy of records. All health records, reminders, and due dates in the app are based entirely on information you enter yourself. We do not verify, validate, or independently confirm the accuracy of this data against any medical source.
2. Information We Collect
Usage analytics. We collect anonymized data about app usage — such as app opens, device type, OS version, and locale — via Firebase Analytics. This data is aggregated and cannot be used to identify you.
Crash reports. If the app crashes, an anonymized report is sent on the next launch via Firebase Crashlytics to help us diagnose and fix issues. Crash reports do not contain any of your pets' health data.
Subscription status. Purchase receipts are validated with Apple via StoreKit to manage your premium access. We do not store payment information.
Support email. If you contact us for support, we receive your email address solely to respond to your inquiry.
We do not collect your name, location, contacts, or any personally identifiable information during normal app use.
3. Data Stored on Your Device Only
The following data is entered by you and stored locally on your device only, using Apple's on-device SwiftData storage. We have no access to it, and by default it is never uploaded or synced anywhere. If you delete the app or lose your device without exporting your records first, this data cannot be recovered — unless you are a premium subscriber with cloud backup enabled (see below).
Pet profiles, including name, species, breed, birthday, gender, weight, and photos.
Vaccination, medication, weight, and vet visit records.
Documents, insurance policies, allergies, and notes you attach to a pet.
Activity logs, food reminders, and emergency contacts.
App preferences including appearance, units, and notification settings.
None of this data leaves your device unless you explicitly export it yourself using the in-app PDF export feature, or you are a premium subscriber with cloud backup enabled.
3b. Premium Cloud Backup
Opt-in, premium only. Cloud backup is an optional feature available exclusively to premium subscribers. It is off by default and must be turned on from Settings.
Your private iCloud account. When enabled, your pet records are synced to your own private iCloud account using Apple's CloudKit private database. This data is encrypted in transit and at rest by Apple, is tied to your Apple ID, and is not accessible to us, Sajid Khokhar, or any other third party.
Multi-device sync. Cloud backup also lets your data sync automatically across your own devices signed in with the same Apple ID.
Turning it off. If you disable cloud backup or cancel your premium subscription, your existing iCloud backup data is not automatically deleted by us — it remains in your iCloud account subject to Apple's iCloud storage and retention terms, and you can remove it at any time from your device's iCloud settings.
Because cloud backup uses your own private iCloud account, Apple's Privacy Policy governs how that data is stored and protected once synced.
4. Third-Party Services
Firebase — Google LLC
Privacy Policy
Used for anonymized analytics and crash reporting only.
Apple — StoreKit & iCloud
Privacy Policy
Subscriptions and purchases are processed entirely by Apple via StoreKit. If you are a premium subscriber and enable cloud backup, your pet records are synced to your private iCloud account via Apple's CloudKit — we do not use any other cloud service to store or sync your data.
SmartPet is ad-free. We do not sell, share, or rent your personal information to advertisers or any third party.
5. Your Controls
Access & Edit
Available in app
Export Data
PDF, from Settings
Cloud Backup (Premium)
Settings → Cloud Backup
Delete Account Data
Settings → Delete Account Data
Push Notifications
In-app Settings & iOS Settings → Notifications
Analytics Opt-Out
iOS Settings → Privacy → Tracking
Deleting your account data permanently erases every pet profile, record, document, and setting stored in SmartPet on this device. If you do not have cloud backup enabled, we keep no copy anywhere and this action cannot be undone — export anything you want to keep first. If cloud backup is enabled, a copy remains in your private iCloud account until you remove it separately.
6. Children's Privacy
SmartPet is rated 4+ on the App Store, meaning it contains no age-restricted or objectionable content and is suitable for pet owners of all ages, including children using a family member's device. Regardless of who is using the app, SmartPet does not knowingly collect personal information from anyone — the app requires no account, sign-up, or personal details to function. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support.sajidapps@gmail.com and we will promptly delete it.
7. Data Retention
Your local data
Until deleted or app uninstalled
Firebase Analytics
Up to 2 months
Firebase Crashlytics
Up to 90 days
iCloud backup (premium)
Until you remove it or disable backup
Uninstalling SmartPet, or deleting a pet or your account data from within the app, permanently and immediately erases the corresponding local data. If cloud backup was not enabled, there is no copy to recover it from; if it was enabled, a copy persists in your private iCloud account until you delete it there.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. For significant changes, we will notify you via in-app notices or App Store update notes. Continued use of the app after changes constitutes your acceptance of the updated policy.
9. Contact
10. GDPR & CCPA Compliance
SmartPet is designed to comply with global privacy standards, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States. Since we do not collect, transmit, or sell your pets' health data to third parties, we natively respect your rights to data minimization, privacy, and data portability. You can access, edit, export, or delete your data directly inside the app settings at any time.